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FAQ

How do I track my packages?

You can find out the location of your package by entering the Shipment tracking number on our website - www.bomgim.com

What are the payment methods Bom-Gim Provides?

We have two convenient payment methods available.

  • You can pay by cash for your package
  • You can use your Debit/Credit card at any of our Branches to pay for your package
  • To Pay Method (Or COD)

What is Cash-on-Delivery (COD)?

Cash-on-Delivery (COD) is a service provided by Bom-Gim where We deliver your package and then collect the payment from the receiver on your behalf.

What is the difference between actual weight and volumetric weight?

Actual weight is the weight of the package while volumetric weight which uses an estimated weight that is calculated from the length, width, and height of a package. For example, if you ship a tall item, the volumetric package weight will be calculated based on the Length x Width x Height divided by 5000.

We calculate both the actual weight of the package and its volumetric weight; the larger figure will be applied to your package. This procedure is followed by all airlines and freight forwarding companies.

What is Domestic Service?

Domestic is the service of shipping and delivering documents and parcels within the customer's country.

Is my personal information safe with Bom-Gim?

At Bom-Gim, we take confidentiality seriously. We ensure all of your personal information such as identification details, street or e-mail addresses, phone numbers, or any other information provided to us will not be shared or sold to any person, business, or entity.

What is warehousing?

Warehousing is a service offered by Bom-Gim Logistics to store and manage your goods in our logistics centers. Warehouses are used by manufacturers, importers, exporters, wholesalers, transport businesses, customs, etc.

What are the services offered through Bom-Gim Logistics?

Bom-Gim provides the following logistics services:

  • Inbound freight and clearance
  • Warehousing and storage
  • Value added services including, but not limited to bundling,
  • kitting, price tagging, and security tagging
  • Facility management
  • Supply-chain consultancy
  • Delivery service

Which items cannot be stored in Bom-Gim warehouses?

Since Bom-Gim warehouses are built according to the local country's civil defense regulations, we do not store the following items:

  • Any hazardous materials that require special storage conditions
  • Explosives
  • Waste Materials
  • Living Tissues

How do I open Logistics account?

To open Bom-Gim Logistics account, please contact our local branch, they will offer you the best logistics solutions to suit your business.

What modes of transport does Bom-Gim use?

In order to provide most suitable, convenient and cost-efficient service, we prefer air, ocean, and railway transportation.

What is the Door-to-Door service?

It is a service in which Bom-Gim picks up shipment(s) from the sender's door and delivers it to the recipient's final address.

What is the Door-to-Airport service?

It is a service in which Bom-Gim picks up shipment(s) from the sender's door and delivers it to the airport of the recipient's location.

What is the Airport-to-Airport service?

It is a service in which Bom-Gim accepts customer request to pick up the shipment(s) from the origin airport and ship it to the recipient's airport.

What is Bom-Gim Freight?

Freight or Cargo Service can be defined as the products or the goods that are being transported via ship.

What are the restrictions on the types of products I can ship?

Bom-Gim will not ship any item that is prohibited by any law, regulation, state, or local government.

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BOM-GIM Corporate House
Plot no.133, Sector-8,
Gandhidham- Kutch
Gujarat -370201

+91 2836-239876-77-78-79
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